Support

Help with the ExForms app and portal. Write to us at info@exforms.eu.

Please never email us a candidate's details or documents. We don't need them to help you, and candidate personal data is never sent to ExForms.

Your organisation comes first

Your organisation's administrator manages ExForms for you in the portal. Ask them first about your access, your role or a form that looks wrong: they can fix most things at once.

Signing in

Sign in with the email address your organisation entered for you. A six-digit code is sent to that address when you sign in. There is no sign-up of your own.
No code? Look in your spam folder, wait a minute and ask for a new one. If it still doesn't arrive, ask your administrator to check the address they entered.
The app needs an iPad on iPadOS 26 or later.

Working without a connection

A check never needs a connection. The app goes online to sign in, to fetch your organisation's forms and to register a signed check's seal; a seal waits for the next time there is a signal.

A lost or replaced iPad

Tell your administrator. They can sign the iPad out in the portal, after which it can no longer fetch forms or start checks. The app itself stays locked behind Face ID, Touch ID or the passcode.

Leaving an organisation

When your access is revoked, you can start no new checks in that organisation's name, and if it was your only organisation, the app signs you out the next time it goes online. The checks you already conducted stay readable on your iPad, because EASA requires examiners to keep records of the checks they conducted.

For organisations

Considering ExForms, or already using it and need help from us? Write to info@exforms.eu.